Lost Access to Your Telegram Account? Here’s How to Recover Your Crypto Wallet

Your Crypto Wallet Is Connected to Your Telegram ID — Not Your Phone Number

As part of our ongoing Safety Series, here’s what you need to know about securing—and recovering—your Crypto Wallet.

Your Wallet is tied directly to your Telegram user ID, a unique identifier that cannot be changed.

This means:

• Changing your phone number does not affect access

• Updating your username (@handle) also does not affect access

• Losing your physical device does not automatically disconnect you from the Wallet

Your username is simply an optional nickname and can be modified anytime in Telegram Settings.

Your Telegram ID, however, stays constant—and that’s what your Wallet relies on.

What to Do If You Lose Access to Telegram

If you suddenly can’t access your Telegram account, take action right away.

The fastest solution is to contact support through:

• Support Bot: https://t.me/wallet_supportbot

• Email: [email protected]

The support team will request some information to verify ownership and begin the account recovery process as quickly as possible.

Why Verification Greatly Helps With Recovery

Completing verification inside Crypto Wallet isn’t just about higher limits or additional features.

It also plays a major role in proving your identity if you ever need to restore access.

Even if you lose control of your Telegram account, successful Wallet verification can help the team reconnect you to your funds and resume full access.

Learn More About Account Recovery

For a detailed breakdown of how recovery works, visit our FAQ:

https://help.wallet.tg/article/11-is-my-wallet-connected-to-telegram

Follow our Safety Series for more practical advice on protecting your account, your data, and your digital assets.

Community: https://t.me/wallet_news_en_chat

X: https://x.com/wallet_tg

Support: https://t.me/wallet_supportbot

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